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Important New Australian regulations regarding SMS functionality
Posted by David Walden on 11 August 2023 02:14 PM |
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To our Valued Links Clients In order to be compliant with new Australian regulations regarding SMS functionality and spam, all clients that use SMS in Links must have their chosen ‘Sender ID’ approved by our SMS provider's Compliance Team. If a client does not have an approved Sender ID registered or change their details without prior approval, any messages sent will automatically fail. In light of this we ask our clients to not alter their existing Sender ID name,
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ActiveCarrot Payment Issue - Resolved
Posted by David Walden on 28 July 2023 11:20 AM |
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To Our ActiveCarrot Customers We are pleased to announce that the ActiveCarrot online payments issue has been resolved. We are working with the appropriate teams to gather more data on the incident itself, as well as information we may be able to provide to you regarding the customers affected. We do not have a firm ETA on when this information may be available at this time. Once again, we sincerely apologise for this situation, and as always, we thank you for
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ActiveCarrot Payment Issue
Posted by David Walden on 27 July 2023 05:56 PM |
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To Our ActiveCarrot Customers We have identified an issue with ActiveCarrot online payments where customers making a purchase online (memberships/casual etc) are receiving a 'Declined' or 'Failed' notification and no transaction appears to occur, however the funds are taken successfully. In the case of a membership purchase, no membership is created in Links and no notification is given to the customer or site to indicate this. Escalated Support are working on this issue
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New ActiveCarrot Security Enabled
Posted by David Walden on 16 May 2023 04:09 PM |
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Hello Links Customers We are pleased to inform you all of an enhancement to ActiveCarrot that went live today. We have increased the security of our ActiveCarrot platform by adding Captcha controls to the Prospect and Session booking pages. This is just one more level of security to protect your system from malicious users. And as long as you are on the latest version of ActiveCarrot, there is nothing you need do to enjoy this higher level of security. | |
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Issues receiving emails to Helpdesk
Posted by David Walden on 27 January 2023 11:08 AM |
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To our valued Links Clients, Please be advised that we are experiencing delays with our Links Support Helpdesk, specifically our ability to process incoming emails into our ticketing system. To raise a new Support Ticket and/or add information to an existing Ticket, please log into the
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LinksCore 2022 Release 03
Posted by Amy Wallace on 15 August 2022 08:35 AM |
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Links 2022 Release 03 August 15, 2022 Read Complete article | |