Knowledgebase: Links Hardware
Links Hardware Requirements
Posted by Maddison Mitchell, Last modified by Maddison Mitchell on 05 December 2019 10:00 AM

Links Hardware Specification Requirements

Networked Workstation (Links only) or Hosted Workstation

Component

Minimum

Recommended

CPU

Intel Core i3 Generation 3 or higher

Intel Core i5 Generation 5 or higher

RAM

4GB

4GB

Hard Disk (Free Space)

10GB

10GB

Monitor Resolution

17” (1024x768 resolution)

19” or larger

OS

Windows 7 (please see Notes below)

Windows 10

.NET

3.5 & 4.6.2 (and above)

3.5 & 4.6.2 (and above)

RDP Client

8.1

8.1

 

Single User Standalone Systems (SQL Server + Links client)

Component

Minimum

Recommended

CPU

Intel Core i7Generation 3 (or higher) or its equivalent

Intel Core i7 Generation 5 (or higher) or its equivalent

RAM

8GB

12GB

Hard Disk (Free Space)

20GB

30GB

Monitor Resolution

17” (1024x768 resolution)

19” or larger

OS

Windows 7 (please see Notes below)

Windows 10*

SQL Server

SQL Server 2012

SQL Server 2014 / SQL Server 2016

.NET

3.5 & 4.6.2 (and above)

3.5 & 4.6.2 (and above)

 

Database Server

Component

Minimum

Recommended

CPU

Intel Core i7 Generation 3 (or higher) or its equivalent

Intel Core i7 Generation 5 (or higher) or its equivalent

RAM

8GB

16GB

Hard Disk (Free Space)

20GB

30GB

OS

Windows Server 2012

Windows Server 2016

SQL Server

SQL Server 2012

SQL Server 2014 / SQL Server 2016

.NET

3.5 & 4.6.2 (and above)

3.5 & 4.6.2 (and above)

 

Application/Gateway Server

Component

Minimum

Recommended

CPU

Intel Core i7 Generation 3 (or higher) or its equivalent

Intel Core i7 Generation 5 (or higher) or its equivalent

RAM

8GB

16GB

Hard Disk (Free Space)

20GB

30GB

OS

Windows Server 2012

Windows Server 2016

.NET

3.5 & 4.6.2 (and above)

3.5 & 4.6.2 (and above)

 

Tablet/Mobile Device

 

Links can either be installed on a Windows OS device, or accessed via Remote Desktop on a non-Windows device.

 

Windows OS Device (Surface Pro)

Component

Minimum

Recommended

Brand/Model

Microsoft Surface Pro 3

Microsoft Surface Pro 6 (for Business)

CPU

Intel Core i3 Generation 3 (or equivalent) or higher

Intel Core i5-8250U (or equivalent) or higher

RAM

4GB

8GB

Hard Disk (Free Space)

10GB

10GB

Screen Size

10”

12.3” (2736 x 1824 resolution)

OS

Windows 10 Pro

Windows 10 Pro

.NET

3.5 & 4.6.2 (and above)

3.5 & 4.6.2 (and above)

 

Non-Windows Device (iPad, Galaxy Tab, Lenovo Tab)

Component

Minimum

Recommended

Brand/Model

iPad 5th Gen / Galaxy Tab S3

iPad Pro / Galaxy Tab S4

CPU

Intel Core i3 Generation 3 (or equivalent) or higher

Intel Core i5 Generation 5 (or equivalent) or higher

RAM

4GB

8GB

Hard Disk (Free Space)

10GB

10GB

Screen Size

10”

12”

OS

Any**

Any**

RDP Client

8.1

8.1 or higher***

 

NOTES

* LinksWeb products such as ActiveCarrot cannot be installed on Windows Server 2003 (or lower) or Retail versions of Windows (7,8,10 etc). Also, .Net 4.6.1 cannot be installed on SBS 2011, therefore this OS cannot be used for the Links application or Gateway.

**Apple iOS or Android.

***There are multiple RDP clients available for the various Operating Systems. Microsoft RDP (for Microsoft OS) or CoRD RDP (for Apple iOS) have been tested with Links and are the preferred options.

 

IMPORTANT - PLEASE NOTE – NON-SUPPORTED APPLICATIONS:

The following applications are no longer supported by Microsoft and therefore can no longer be supported by Links.

·         As of January 14th 2020, Windows 7 is no longer supported by Links.

·         As of Links version 2019.2.2109 (released August 29, 2019), Links cannot be installed on Windows 7.

·         As of January 1st 2019, Windows Server 2008, Windows Server 2008R2 & Microsoft SQL Server 2008

·         As of January 1st 2018, Windows Server 2005 & Microsoft SQL Server 2005

·         As of January 1st 2016, Windows XP, Windows Vista & Windows Server 2003

 

Additional Considerations for Links

  • Hard Disk
    • Data transfer speed is important. The faster the drive used (HHD/SSD) the better the performance. This is especially important on a Database Server and/or PC utilising Virtual Machines.
  • Network Stability
    • As Links uses a network connection to your Server (if not using a Stand-alone system), the stability of your network is important.

 

Additional Requirements/Considerations for ActiveCarrot

  • SQL Server
    • SQL Server 2012 Standard/Enterprise minimum. Due to the change of resource use in SQL Server 2012 Express, this may be acceptable for a smaller load site, however SQL Server 2014 Standard/Enterprise or higher is recommended.
  • Additional Load
    • Depending on configuration and usage, ActiveCarrot can generate sustained and significantly more load than the client applications alone. The load generated can vary greatly based on overall database size and activity and the number of requests generated by ActiveCarrot clients. The additional load needs to be factored in to consideration of deployment environments, especially when the host hardware resources are shared by multiple virtual machines.
  • Security
    • As is necessary with these solutions, the underlying environments will be exposed to the Internet and standard Internet security measures will need to be taken to mitigate risk and potential damage of an attack.
    • The Links Web Service will communicate through a nominated Port. This can also be restricted to a specific IP range.

 

Additional Hardware Requirements/Considerations for Hosted Solutions

  • Due to existing limitations of Microsoft Terminal Services, all hardware being used in a hosted environment (Terminal Services) require Serial (COM) Port connections. An onboard connection is preferred (a motherboard with existing COM ports or a Serial Interface card). USB to Serial adaptors are available (but not recommended).
  • If wishing to utilise our EMV/RDPVC solutions for WebCams & PC-EFTPOS, Remote Desktop Client 8.1 is required. Furthermore, if using Windows 7, the Microsoft article KB2592687 (RDP 8.0 client and server components) update must be installed before installing the RDP 8.1 update.

 

Internet connection

  • Minimum Down/Up 5 Mbps with a Recommend Down/Up of 10 Mbps. However please note that this figure would vary depending on individual need.
  • In all cases, a lower latency would be preferable over a higher bandwidth.

 

 

 

Additional Requirements/Considerations for ClassWeb

  • IIS 6 or higher
    • IIS is required to be installed and configured for access from the Internet.
  • SSL Certificate
    • SSL is required for ClassWeb in order to accept live credit card transactions and protect sensitive personal data in transit.

 

Current Hardware

All hardware sold through Links will be supplied with the correct interface. If you are planning on using existing Point of Sale equipment, e.g. receipt printers, scanners, etc. please complete the following table so we can verify they will work in conjunction with the Links software.

Hardware

Make

Model

No of Items

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please confirm that your site meets these hardware specification requirements and you will have computers ready for training. Please return this signed form to your Links Project Manager by the due date requested.

 

Signed:

 

 



Attachments 
 
 Links Hardware Specification Requirements v24.pdf (293.29 KB)
 Links Hardware Specification Requirements v24.docx (51.34 KB)