Links are consistently improving versions for our Clients. Prior to upgrading, please ensure that you have the most up to date version by reviewing our Latest Releases & Product Changes page.

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Latest Updates
Potential Hosting, including 24/7 Access, & ActiveCarrot outage (Updated)
Posted by Maddison Mitchell on 04 December 2019 03:09 PM

To Our Valued Customers,

We have received some feedback regarding our communication indicating the possible interruptions to service for Hosted and ActiveCarrot customers occurring later this week.  Thank you to those who contacted us.

We would like to take this opportunity to clarify and assure you that your service will not be down for the full 7 hours.

However, your service may experience short downtime/interruptions during this period.

We have been informed
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Links Online Release Version 0.100.024
Posted by Amy Wallace on 02 December 2019 08:52 AM

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Possible Links Hosted & ActiveCarrot Interruption
Posted by Maddison Mitchell on 28 November 2019 08:13 AM

Due to scheduled works by the internet provider, Links hosted Clients and ActiveCarrot Clients may experience interruptions on 7th December 2019 during this period.

We have been advised that if there is any interruption, it will be minimal and the services will be restored immediately when the system becomes available.

What does interruption mean?
Hosted Clients will not be able to login.
ActiveCarrot web pages will show as ‘This site can’t be
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Links Helpdesk Emailing Partially Down
Posted by Maddison Mitchell on 24 October 2019 11:10 AM

To our valued Clients,

We are currently experiencing an issue with our Links Support Helpdesk email, where responses and requests are not being received.

Our internal IT ServiceDesk are looking into this problem as a matter of urgency so that Support services available to you can be fully restored as soon as possible.

In the meantime, to raise a new Support Ticket and/or add information to an existing Ticket, please log into the
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Links Office Emails Update
Posted by David Walden on 11 September 2019 08:41 AM

To Our Valued Clients

Good news everyone!

Our email server is back online.

That means both our Office phones and Emails are now operational again. This also includes our online Support Portal.

Please bear with us as we work through the backlog of emails. We will endeavour to respond to you as soon as we can.

We would like to thank all of you for your patience and understanding during this period. We really appreciate it.

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