Clients impacted by COVID-19
COVID-19 Closure Strategies and Process Management
COVID-19 Reopening Strategies and Process Management
COVID-19 Questions & Answers for LinksGateway Clients
Using Memberships for Equipment Hire
Links are consistently improving versions for our Clients. Prior to upgrading, please ensure that you have the most up to date version by reviewing our Latest Releases & Product Changes page.
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Issues receiving emails to Helpdesk
Posted by David Walden on 27 January 2023 11:08 AM | |
To our valued Links Clients, Please be advised that we are experiencing delays with our Links Support Helpdesk, specifically our ability to process incoming emails into our ticketing system. To raise a new Support Ticket and/or add information to an existing Ticket, please log into the
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LinksCore 2022 Release 03
Posted by Amy Wallace on 15 August 2022 08:35 AM | |
Links 2022 Release 03 August 15, 2022 Read more » | |
Links Support External IP Address Change
Posted by Maddison Mitchell on 11 April 2022 09:43 AM | |
To Our Valued Clients We wish to inform you that our external IP address will change on May 12th 2022. Please note this not does impact the Links Online Modules, including ActiveCarrot and Eblast. If your IT department has whitelisted our IP address for remote access, or in any of their security configuration, this will need to be changed to accommodate the new IP address. If
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ActiveCarrot lagging and timeouts - resolved
Posted by Maddison Mitchell on 25 March 2022 09:55 AM | |
To Our Valued Clients, The previously reported lagging issues within the Links Online modules, including ActiveCarrot and Eblast, have now been resolved. Thank you for your patience, and we apologise for any inconvenience caused. Kind Regards, Links Helpdesk Read more » | |
ActiveCarrot lagging and timeouts
Posted by Maddison Mitchell on 25 March 2022 09:26 AM | |
To Our Valued Clients, The Links Online modules, including ActiveCarrot and Eblast, are currently experiencing loading delays and timeouts in some cases. We are working on this as the highest priority. Unfortunately, we do not have an ETA on when this will be resolved as yet. We will post another update within the hour. We apologize for the inconvenience. Kind Regards, Links Helpdesk Read more » | |